How do I sign up?
How do I sign up?
OneS1ght is an invite-only product — there is no self sign-up. An organization administrator invites you from Users, which sends an invitation email. See Quickstart for the full flow.
What sign-in methods are available?
What sign-in methods are available?
You can sign in with social login (Google Workspace / Microsoft business = Entra) or with email + password. When you sign in socially for the first time, you set a password, after which both methods work.
What are the password rules?
What are the password rules?
A password must be 8–25 characters and include at least one uppercase letter, number, and special character. You can change it in Account Settings.
What are the roles?
What are the roles?
Roles are Owner · Manager · Member. Only the Owner can handle billing, subscription, and organization deletion. Menu visibility differs by role (everyone / Manager and above / Owner only).
What do I need to use positioning?
What do I need to use positioning?
To use real buildings, floor plans, and zones, register and validate a GeoSpace partner key in Positioning Data. Without a key, positioning runs in simulation mode.
Do I need to register my own AI key? (BYOK)
Do I need to register my own AI key? (BYOK)
The LLM used in Analytics / Actions is bring-your-own-key: you register your own provider API key. In LLM Models you can add Claude (Anthropic), OpenAI, or Google Gemini keys. Without a key, responses are labeled “sample response.”
Does connecting a data source copy my data?
Does connecting a data source copy my data?
No. A data source is a connection + configuration, not a copy. File connectors retain the uploaded file, while DB and API connectors read live at query time. See Data Sources for details.
How do I change my plan?
How do I change my plan?
Request plan changes via Support; the actual change is performed by a OneS1ght operator. You can review your current subscription in Subscription.