Skip to main content

1) Before You Start

Verification requires an iPhone with UWB support.
  • Device: iPhone 12 or later (with a UWB chip)
  • iOS: 27.0 or later
Have the verification app (demo app) and the installation guide provided by your contact ready. Confirm all the steps below are complete. Any incomplete step can prevent positioning from working properly.
No code entry is needed during verification. Install the verification app (demo app) the same way as any regular app and check that positioning works.
The verification app and installation guide are provided by your contact. If you have not received them,
request them at support@ones1ght.com.

2) Checking Locator Power

Confirm all 4 installed locators show a green top LED and a blue bottom LED (server connected). If any locator is not lit, check its power connection. Locators whose cluster is already ‘Deployment Complete’ keep positioning even if Wi-Fi drops and the bottom LED blinks purple and light blue (Troubleshooting). (For LED positions and color meanings, see the LED tables in 4. On-Site Locator Installation.)
  • Do not proceed to the next step if even one locator is powered off.
  • Stable positioning requires at least 4 locators working properly.

3) Checking the OneS1ght Connection

Confirm OneS1ght is loading the actual plan information from GeoSpace. In the OneS1ght sidebar, go to [Organization settings] and check the integration status badge on the Intelligence Hub (Mobile) row under API integrations, in Geospace Integration. Click [Edit settings] to see the registered date and the last validated time. Then go to Space Management and confirm the actual plan appears for the selected building and floor.
If a floor with a registered plan shows as ‘Building without linked plan’, re-check the integration status and whether 3. Space Registration is complete. Floors without a registered plan show as ‘Building without linked plan’; that is normal.

4) Running the Verification App

(1) Install the app
Searching for OneS1ght in the App Store: the search box and the OneS1ght app by Onecheck Inc
Search for ‘OneS1ght’ in the App Store and install it.
  • Confirm it is the OneS1ght app published by Onecheck Inc before installing.
  • Once installed, open the OneS1ght app.
(2) Grant permissions The first launch shows permission requests. All the permissions below must be allowed for positioning to work. (3) Log in
Verification app login screen: email and password inputs with a login button, plus Google Workspace and Microsoft Entra sign-in
When the login screen appears, log in with the email and password registered in OneS1ght. If your email is not registered you cannot log in; ask an organization administrator (owner or manager) to invite you.
  • Always run the app inside the positioning area where the locators are installed. Positioning may not work properly outside the detection area.
(4) Positioning screen When the app detects nearby locator signals over Bluetooth, it automatically recognizes the GeoSpace building and floor those locators are registered to, and positioning starts. No manual building or floor selection is needed. Before locators are detected (Looking for locators)
Verification app screen before locator detection: looking-for-locators notice and location-collection-ready state
  • Right after login, the ‘Looking for locators’ screen stays up while no locators are detected.
  • Moving into the detection area where the locators are installed proceeds automatically.
After locators are detected (positioning starts)
Positioning screen after locator detection: recognized building and floor with reception status, pause and settings buttons, your position dot on the plan, zones, bottom status, and view log
Once even one locator on a floor is detected, that floor is recognized automatically. The screen is laid out as follows. ① Recognized building and floor When a locator is detected, the recognized building and floor name and the ‘Receiving your position’ status appear automatically. ② Pause button Positioning starts automatically with no start action; use this to pause and resume it.
  • Locator markers can also show gray (inactive) when positioning is unstable.
③ Settings button Opens the settings screen. ④ Checking your position If your position dot appears on the plan, positioning has started properly. Verify its accuracy as follows.
  • Stand at the center of the detection area formed by the 4 locators and confirm the position dot appears on the plan.
  • Walk slowly from one end of the detection area to the other and confirm the dot follows your actual path.
  • Stand directly under each locator and confirm the dot appears at that corner on the plan. This is the most reliable way to verify the coordinates and plan placement.
  • Stand at a spot recognizable on the plan, such as a shelf or the entrance, and confirm the dot appears near it.
  • The app may show the plan in a different orientation than the GeoSpace screen, so orient yourself by the entrance.
  • The dot drifts slightly even when you stand still. As long as it stays near where you are standing, this is normal.
Floors without a registered plan
Only the position dot is shown, with no plan. Positioning has started once the building and floor are recognized automatically and ‘Receiving your position’ appears; to check accuracy, stand under each locator and confirm the dot appears toward that corner of the screen.
⑤ Zones
  • Zones can be added in OneS1ght Space Management.
  • Zones registered in OneS1ght appear on the plan immediately.
⑥ Bottom status and [View log] The bottom shows the positioning status (‘Finding where you are’, etc.). When permissions are missing
Screen shown without location permission: a cannot-start-positioning notice with an Open Settings button
(5) View log Clicking [View log] at the bottom opens an event panel showing positioning progress and zone enter and exit events in chronological order.
Event panel: event list with delete, expand, and close buttons
Expanded event panel: All, Notices, In, Out filters with the event log

5) When Positioning Is Not Working Properly

In the table below, first find what the screen looks like, then jump to the matching troubleshooting entry.

6) Checking Collected Data

Once positioning works in the verification app, confirm in the console that the collected coordinates are accumulating in OneS1ght. In the OneS1ght console, go to [Data Sources] → ‘Positioning Data (Mobile)’ and confirm that the status in the Data Overview is Active and the positioning coordinate count is higher than before verification. To query or download the raw coordinates and zone events, see Mobile Positioning Data Lookup.

Checklist

Once all items below are confirmed, the positioning infrastructure setup is complete.