This page requires the Manager (manage) access level. It is available to the Owner and Manager roles and is not shown to Members.
Layout
Store selector
Pick the store to manage from the header. Features and rules are managed per store.
Feature cards
Each feature card shows a description, a level badge, and a toggle to enable or disable it.
Rules tab
The automation rule list. Filter by All / 🏢 B2B / 📱 B2C.
Agent alert feed
The right-hand feed shows Critical · Warning · Normal badges with action buttons.
Automatic event zone creation
Console menus: Initiatives (this screen) → SpacesWhen you run (activate) a policy registered from Analysis & suggestions, the event zone for that policy is created and automatically mapped into Space Management. The detection area is ready without drawing anything on the floor plan.
Automatically created zones can also be renamed, reshaped, or deleted from the Space Management screen.
Automation rules
A rule follows the structure WHEN trigger + conditions → action on a channel.1
+Add rule
Enter a name, channel, trigger, conditions, and action.
2
Review and activate
Review a draft (or an inflowed draft rule) and activate it to start it running (Draft → Active).
3
Operate
Pause / resume, edit, or delete rules as needed.